Xueke Network
Serving large-scale learners, Managed Digital Steward Service keeps daily operations stable while multi-brand AIT selection and IT operations services cover both new build and existing assets.
Project outcomes
Note: The figures above are industry reference ranges for comparable projects, illustrating the typical improvement direction of this service line. They are not measured results from this specific client; actual outcomes depend on the delivered scope.
Client background
Online education serves a large user base with pronounced traffic peaks, placing high demands on system stability and content delivery efficiency. With many teaching and operations systems, IT workload was substantial.
Solution
Enterprise Digital Steward took on day-to-day IT and digital matters through Managed Digital Steward Service, with a TAM Technical Manager Steward handling inspection and work-order response. Multi-brand AIT selection and transparent quoting supported new system procurement, while IT asset and operations management completed a selection-build-operations integrated model.
Services used
Delivery phases (PPDIOO)
Note: Some client names are anonymized. Clients shown under their real names have provided written authorization, limited to company name, industry, scale and the services procured. Metrics tagged as benchmark are industry reference ranges for comparable projects, not measured results from the specific client.
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