[{"data":1,"prerenderedAt":54},["ShallowReactive",2],{"case-retail-chain-ai-steward":3},{"slug":4,"client":5,"industry":8,"industryKey":11,"scale":12,"services":15,"summary":18,"background":21,"solution":24,"metrics":27,"duration":43,"phases":46,"featured":52,"published":52,"date":53},"retail-chain-ai-steward",{"zh":6,"en":7},"某区域连锁零售企业","A Regional Retail Chain",{"zh":9,"en":10},"零售商贸","Retail & Trade","retail",{"zh":13,"en":14},"500 人以上","500+ employees",[16,17],"managed","dtmm",{"zh":19,"en":20},"以 DTMM 成熟度评估为起点，诊断数字化现状并制定分阶段路径，同步由管家团承接日常 IT 与 AI 工具落地。","Started with a DTMM maturity assessment to diagnose the current state and set a phased roadmap, while stewards took over day-to-day IT and AI tooling.",{"zh":22,"en":23},"该连锁企业在十余家门店推行线上线下融合，但各门店的信息系统独立建设、数据不通；总部 IT 力量仅 3 人，长期处于救火状态，既无暇优化也无余力引入新技术。数字化投入分散且难以衡量效果，管理层对\"下一步该做什么\"缺乏共识。","The chain had rolled out online-offline integration across a dozen stores, but each store built its own systems with no data flow between them. A three-person head office IT team spent everything on firefighting, with no capacity to optimize or adopt new technology. Digital investments were fragmented and hard to measure, and management lacked a shared view of what to do next.",{"zh":25,"en":26},"企数管家先以数字化转型咨询（DTMM）切入，依据 GB\u002FT 43439-2023 从战略规划、数据治理、技术应用、组织协同四个维度评估企业成熟度，明确当前处于规范运营期，并输出分阶段改进路径。随后由 BAM 客户经理管家统筹需求与节奏、TAM 技术经理管家负责技术实施、AIM 智能 AI 管家负责运行监控，形成三人专属服务模式。","Enterprise Digital Steward began with Digital Transformation Consulting (DTMM): maturity was assessed across strategy, data governance, technology adoption and organization against GB\u002FT 43439-2023, placing the company at the standardized operations stage and producing a phased improvement roadmap. A BAM Client Manager Steward then coordinated requirements and rhythm, a TAM Technical Manager Steward owned technical delivery, and an AIM Smart AI Steward handled monitoring — forming the three-person dedicated model.",[28,33,38],{"value":29,"label":30},"4 个维度",{"zh":31,"en":32},"完成成熟度评估维度","Dimensions assessed",{"value":34,"label":35},"3 人 → 3 管家",{"zh":36,"en":37},"IT 力量从被动救火到专属服务","From reactive IT to dedicated stewardship",{"value":39,"label":40},"10+ 门店",{"zh":41,"en":42},"纳入统一服务范围","Stores under unified service",{"zh":44,"en":45},"评估 1 个月 + 持续托管","1-month assessment + ongoing stewardship",[47,48,49,50,51],"p","r","d","i","o",true,"2026-08-15",1791964260236]